SHIPPING & REFUNDS

SHIPPING POLICY

We currently ship within Ireland, including Northern Ireland. 

 

You will be required to pay extra for delivery and it might not be possible for us to deliver to some locations. Our delivery charges depend on the weight of your order and will be shown in the shopping basket once you have selected your items and delivery option 

Please contact us using our contact form, email us at momilseain@gmail.com or call on +353 86 376 2747 to discuss before you submit your order. 

 

Shipping is calculated upon weight of your package; rates are as below: 

(please note these may change to suit the current climate if our costs go up) 

 

Standard Shipping ( 3-5 working days form dispatch) 

0-250g = €2.50

250g - 500g = €3.40

500g and over =€6

 

We offer collection for people more local; you will receive an email confirmation upon ordering and then another confirmation when your order is ready for collection. We will require either your order number or ID upon collection. We will hold your order up to 7 days. if you do not collect during the 7 days no refund will be given. 

REFUND POLICY

 We cannot except returns for bespoke/made to order or perishable products.

We will deliver the products ordered by you to the address you give us for delivery at the time you make your order, if you fail to receive your order after the second attempt for perishable fragile items no further compensation will be provided. It is, however, your responsibility to provide us with accurate delivery address details. We will not check or verify addresses and messages supplied by you. 

Due to new COVID-19 measures we are afraid we cannot offer a return on wrongly sent goods, faulty/damaged consumable products, should you receive an item that is faulty  our only obligation is to refund or replace the damaged or faulty items. This does not include the shipping cost. 

If you have not received the correct items please contact us with your order number and the items that have arrived as we will look into and open a return case for you.